Mr. Matsis worked with us on our first move to NYC. Problems abounded as we didn't realize what information we would need to have together, but Matsis maintained his patience and commitment to serving us well. When we finally nailed down a place, we had issue getting the deposit money to him. While I overnighted the CBC, FedEx sent it to a branch that was closed in Maspeth, NY. Despite getting a ETA of Friday at 3pm, they would not be able to get it to our landlord until the following Monday. This would've prevented us from moving in that weekend, but Matsis drove out to the FedEx branch and picked up the CBC himself. His help was instrumental in getting us settled into the city. My roommates and I have been trying to find an appropriate way to thank him since. Now that we're securing jobs, we may have the finances to finally do that!